1. Articles from fortune.com

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    1. IBM, Salesforce Strike Global Partnership on Cloud, AI

      IBM, Salesforce Strike Global Partnership on Cloud, AI

      Are two clouds better than one?

      How about two nerdily-named artificial intelligence platforms?

      According to IBM and Salesforce, the answer to both of those questions is yes.

      The two Fortune 500 companies on Monday afternoon revealed a sweeping global strategic partnership that aligns one iconic company's multiyear turnaround effort with another's staggering growth ambitions. According to the terms of the deal, IBM and Salesforce will integrate artificial intelligence platforms (Watson and Einstein, respectively) and some of their software and services (e.g. a Salesforce component to ingest The Weather Company’s meteorological data). IBM will also deploy Salesforce ...

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    2. Salesforce #8 on Fortune 100 Great Place to Work

      Salesforce #8 on Fortune 100 Great Place to Work

      Since 1998, Fortune has been publishing a list of employees’ 100 favorite companies in the country. The result has been a two-decade tour de force showcasing industry-leading benefits, like Adobe’s six-month paid maternity leave, and mind-bending perks, like Publix’s holiday bonus of up to a month’s wages for supermarket employees.

      But far more important than any lavish policy or fancy freebie, employees in the organizations on this list say they trust their coworkers and managers.

      These companies aren’t just being generous, of course. Over the years our research and consulting firm, Great Place to Work, and ...

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    3. Chris Rock Draws Laughs, Controversy at Salesforce Sales Meeting

      Chris Rock Draws Laughs, Controversy at Salesforce Sales Meeting

      Salesforce chief executive Marc Benioff has been known to hobnob with celebrities—the company has brought in luminaries like Stevie Wonder, U2, and Will.i.am for its annual Dreamforce customer event. So it's probably not a huge shock that comedian Chris Rock made a surprise appearance at the company's annual sales kickoff last week.

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    4. #Salesforce Is Rallying Behind Messaging for Customer Service

      #Salesforce Is Rallying Behind Messaging for Customer Service

      These days, you’re at least slightly more likely to find someone sending messages from their mobile phone than making a phone call, a trend that is not lost on managers responsible for customer service strategy.  Cloud applications powerhouse Salesforce has moved to support that shift with updates to its service desk offering.

       

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    5. Why These Artificial Intelligence Startups Joined Salesforce, Amazon, and Uber

      Say you're a giant company that's heard about a fancy "new" technology called artificial intelligence and you're interested in adding some cutting-edge data crunching muscle to your business. Contrary to what the artificial intelligence-hype cycle might suggest, just adding popular buzzwords like “machine learning” to your vernacular isn't as easy as hooking a smartphone to a laptop.

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    6. Why IT Services Giant @Wipro Is Snapping Up @Appirio for $500 Million

      Wipro, a global, Bangalore-based IT services power, is buying Appirio for $500 million to raise its profile in business software services.  Ten-year old Appirio made its name helping business customers set up and run popular online applications--first from Salesforce and Google, then from Workday & others. 

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    7. Dreamforce Spanned the Ridiculous to the Sublime to the Somewhat Scary

      Dreamforce Spanned the Ridiculous to the Sublime to the Somewhat Scary

      Dreamforce, the annual traffic-clogging, product-hyping vision quest held by Salesforce in San Francisco, wasn’t big on news. The big reveal would have been an announcement of Salesforce’s planned acquisition of Twitter, but that didn’t happen.  Lack of hard news aside, here are five things that resonated.

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    8. Microsoft Is Teaming Up With Adobe Systems in the Cloud

      Microsoft Is Teaming Up With Adobe Systems in the Cloud

      Microsoft and Adobe Systems have forged a new friendship in the cloud. Adobe, named Microsoft Azure it’s “preferred cloud platform” for its various marketing and creative services. Microsoft, in turn, dubbed Adobe Marketing Cloud as its “preferred marketing service” for Microsoft Dynamics 365 business applications.

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    9. One of the Fastest Growing Software Firms in the #Salesforce Ecosystem, @Vlocity, Gets a $50 Million Infusion

      One of the Fastest Growing Software Firms in the #Salesforce Ecosystem, @Vlocity, Gets a $50 Million Infusion

      Vlocity, a fast-growing startup that sells cloud software for specific industries like insurance and telecommunications, gained more velocity Tuesday with a $50 million infusion that almost doubles its previous backing. The lead investors is Sutter Hill Ventures. Also participating in the round are Salesforce Venture along with Accenture, one of Vlocity's most successful installers, and New York Life Insurance Co., a high-profile customer.

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      Mentions: Accenture
    10. Here Are More Details on #Salesforce’s Plan to Smarten Up Sales and Marketing Software

      Here Are More Details on #Salesforce’s Plan to Smarten Up Sales and Marketing Software

      Salesforce, which has been dribbling out details of its grand plan to add artificial intelligence to its sales-and-marketing software for weeks, did a bigger reveal Sunday, a few weeks before its Dreamforce event and--not coincidentally--just as rival Oracle kicked off its annual Oracle OpenWorld tech conference. 

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