1. Articles from zdnet.com

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    1. Salesforce lands Transamerica as Financial Services Cloud customer, adds Einstein AI

      Salesforce said it landed Transamerica Financial Network as a customer for its Financial Services Cloud, which was updated to include the Einstein artificial intelligence platform.

      For Salesforce, the trick is to migrate financials services companies, which were already using the company in many cases for customer relationship management offerings, to its more vertical-focused cloud. Rohit Mahna, general manager of Salesforce's financial services unit, said more firms are moving from the company's horizontal applications to more industry-focused clouds.

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      Mentions: Salesforce
    2. Salesforce's 2017 will be headlined by its Lightning experience for managing connected apps

      Salesforce's 2017 will be headlined by its Lightning experience for managing connected apps

      Lightning serves as one of the brand's launchpads (and key strategies) for serving connected apps and the Internet of Things, which for its purposes, Salesforce refers to as the "Internet of Customers."  Elements of the developer-focused user experience has since been infused into some of the company's cornerstone products, such as Sales Cloud and Service Cloud.

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    3. Salesforce snaps up marketing virtual assistant firm MinHash

      Salesforce snaps up marketing virtual assistant firm MinHash

      Salesforce has acquired MinHash, a startup which leverages artificial intelligence to help marketers put together successful ad campaigns. First reported by TechCrunch this week, the acquisition has now been confirmed by Salesforce and the MinHash team.

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    4. Bill Gates, Zuckerberg, Benioff, tech leaders launch fund for clean energy breakthroughs

      Bill Gates, Zuckerberg, Benioff, tech leaders launch fund for clean energy breakthroughs

      Tech giants worldwide are willing to invest zero-emission technologies to prevent an energy crisis in the future.

      “We are facing the rising danger of climate change, and it has become clear to me that the solution will require significant innovation,” said Marc Benioff, founder and CEO of Salesforce.com. “We don’t know what our energy mix will look like years from now, but we have to start inventing it today.”

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    5. SalesforceIQ links up with Desk.com for spotting SMB customer trends

      SalesforceIQ links up with Desk.com for spotting SMB customer trends

      Salesforce.com is bringing two of its customer service platforms closer together with the goal of better catering to small businesses.  The CRM giant announced a back-end integration between its customer service and ticketing software app Desk.com with SalesforceIQ, an intelligent relationship management service intended for SMBs.

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    6. Salesforce rolls out Shield, a security and compliance service bundle for regulated industries

      Salesforce rolls out Shield, a security and compliance service bundle for regulated industries

      Shield offers built in, bundled services such as archiving, monitoring, encryption and auditing for apps built on the Salesforce1 platform. Salesforce is rolling out a new set of Salesforce1 platform services designed to offer security and compliance tools to customers in regulated industries. Now generally available, the service offers built in, bundled services such as archiving, monitoring, encryption and auditing for apps built on the Salesforce1 platform.

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      Mentions: CRM
    1-24 of 92 1 2 3 4 »