1. Articles in category: More Top News

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    1. Kore Inc. Launches The First Enterprise-Grade Bots Platform-as-a-Service

      Kore Inc. Launches The First Enterprise-Grade Bots Platform-as-a-Service

      "We've quickly reached the point where having an app for everything is more overwhelming than helpful both at work and in our personal lives," said Raj Koneru, CEO at Kore. "The solution is clearly bots, but building bots for the enterprise – that go beyond fancy notification systems to provide significant value - is unchartered territory for most developers, and that presents a challenge. Our platform empowers developers of all sophistication levels to build bots that truly converse with and guide employees, teams and customers through once time consuming tasks, in a manner that is consistent, scalable, and repeatable. The Kore ...

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      Mentions: Salesforce Jira Box
    2. Building a Business Designed to Last: Are You Making 10-Year Decisions?

      Building a Business Designed to Last: Are You Making 10-Year Decisions?

      The Importance of 10-Year Decisions

      I’m convinced there is a difference between making decisions you know you’ll have to live with (10-year decisions) and decisions that might produce short-term results that someone else will be married to in the future. Making 10-year decisions might even require taking a short step backward today in order to take three giant steps forward over the next year. It may also require a business leader to think beyond the next quarter or two and set longer-term objectives.

      Of course, nobody understands the nature of your business like you do, so how you ...

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    3. Toshiba Announces Salesforce.com Integration for Its IPedge Unified Communications System

      Toshiba Announces Salesforce.com Integration for Its IPedge Unified Communications System

      The tight integration between Toshiba's IPedge business telephone systems and the Salesforce application enables call control and management directly from the Salesforce interface, eliminating the need to toggle between applications or perform manual look-ups. Customer interactions become simpler, more efficient and more effective.

      A simple download and installation of the Toshiba Salesforce plug-in enables access to the following call-related activities from within the Salesforce interface:

      • Click-to-Call — The click-to-call capability provides an easy way to call a contact stored in the Salesforce application. The plug-in adds a small phone icon next to the phone number, and by clicking the ...
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