1. Articles in category: Customer Stories

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    1. NewVoiceMedia Secures $30M Investment to Accelerate Rapid International Expansion and Innovation

      NewVoiceMedia Secures $30M Investment to Accelerate Rapid International Expansion and Innovation

      LONDON, UNITED KINGDOM--(Marketwired - Jan 28, 2016) - NewVoiceMedia, a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, has secured $30 million in a new round of funding. New investor BGF Ventures joined existing investors Bessemer Venture Partners (BVP), Eden Ventures, Highland Capital Partners Europe, Salesforce Ventures and Technology Crossover Ventures (TCV).

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    2. Mindtree to Acquire Magnet 360, a Salesforce Platinum Consulting Partner

      Mindtree to Acquire Magnet 360, a Salesforce Platinum Consulting Partner

      Jan. 18, 2016 /CNW/ - Mindtree today announced that it has signed a definitive agreement to acquire Magnet 360, a Salesforce Platinum consulting partner. Magnet 360 brings strong expertise across Salesforce Sales, Service and Marketing Cloud implementations. Combined with Mindtree's established Salesforce practice, this acquisition positions the company for leadership in addressing the fast-growing cloud-based services market.

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    3. @Appirio Adds New Senior Leadership in U.S. and Japan

      @Appirio Adds New Senior Leadership in U.S. and Japan

      INDIANAPOLIS, Jan. 15, 2016 /PRNewswire/ -- Appirio has appointed two tech sector veterans to senior leadership positions in the U.S. and Japan. Ellen Humphrey joins Appirio as Senior Vice President of Human Resources.  Humphrey was VP of Global Talent and HR Operations at ExactTarget, a salesforce.com company.

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    4. A Nonprofit Guide to the Salesforce AppExchange

      A Nonprofit Guide to the Salesforce AppExchange

      We have been hosting Apps for Good webinars over the last couple of years and we have written many great articles about the different apps that are commonly used by nonprofit organizations. I have compiled a quick guide to outline some of these incredible apps that can help you maximize your Salesforce instance.

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    5. @CloudforGood: 2015 Year In Review

      @CloudforGood: 2015 Year In Review

      In 2015, Cloud for Good continued to show rapidly planned growth. We experienced over 60% employee growth, adding additional consultants and creating new positions. We completed over 280 projects during the year for 170 unique organizations, including Hamilton Family Center, Arts Midwest and Food Bank for New York City (just to name a few).

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      Mentions: Dreamforce
    6. These were the five most dominant tech companies of 2015

      These were the five most dominant tech companies of 2015

      Photo: Salesforce CEO Marc Benioff welcomes Uber CEO Travis Kalanick into the winners' circle.  (credit - Business Insider/Eugene Kim)

      These five companies exemplified that trend. None of them rocked the world with a new product or category, but all of them quietly consolidated and are well-positioned to dominate in 2016.

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    7. How to Convince Your Management to Implement Salesforce

      How to Convince Your Management to Implement Salesforce

      Tips to help you convince your organization's management that implementing Salesforce is the right move for your nonprofit. Be prepared by doing your research, citing use cases and presenting findings from other organizations using Salesforce.

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    8. Highlights From Silicon Valley’s Extravagant Holiday Parties

      Highlights From Silicon Valley’s Extravagant Holiday Parties

      Artisan donuts, Champagne towers, and cocktails prepared by chief executives are a few of the ways tech companies celebrate the holidays.  Some technology companies are starting to face leaner times, but you wouldn't know it from the holiday parties happening around Silicon Valley. While companies often take care not to advertise their parties publicly, word tends to leak out via hyper-connected employees.

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    9. Salesforce snaps up marketing virtual assistant firm MinHash

      Salesforce snaps up marketing virtual assistant firm MinHash

      Salesforce has acquired MinHash, a startup which leverages artificial intelligence to help marketers put together successful ad campaigns. First reported by TechCrunch this week, the acquisition has now been confirmed by Salesforce and the MinHash team.

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    10. @Insidesales .com, the big data unicorn that is transforming the sales industry with its predictive cloud

      @Insidesales .com, the big data unicorn that is transforming the sales industry with its predictive cloud

      This is a great article about one of the Platinum sponsors of Dreamforce.

      Insidesales.com was founded ten years ago by Dave Elkington. The philosophy major from Brigham Young University with no background in sales wanted to see if human behaviour could be predicted and how this might affect business. The explosion of big data and developments in machine learning and AI gave him that opportunity.

      #SalesAcceleration  @AppExchange

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    11. Digital platform more than taxi service: Uber as app economy paradigm?

      Digital platform more than taxi service: Uber as app economy paradigm?

      No photography is allowed at Uber’s headquarters in San Francisco, as a group of journalists from outside the US discovered on a visit on the eve of this year’s Dreamforce, Salesforce’s annual customer and partner event. 

      At Dreamforce itself, Uber’s founder, Travis Kalanick, came across well – as a thoughtful, somewhat shy individual. But during a “fireside chat” with Salesforce founder and CEO Mark Benioff, he had a story to tell...

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    12. Technology for Clothing Suits George Zimmer Just Fine

      Technology for Clothing Suits George Zimmer Just Fine

      We love us some @GeorgeZimmer.

      “We use Salesforce pretty aggressively on the zTailors side. We leverage Heroku, but on Generation Tux we do Docker and whatnot,” he said. “On zTailors, we use Salesforce for customer care, then we have a homegrown solution for organizing logistics for the tailors."

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    13. REI's #OptOutside campaign: 10 times more conversations than any other brand

      REI's #OptOutside campaign: 10 times more conversations than any other brand

      "I would say this has been incredibly successful," said Shelley Bransten, senior vice president of retail for Salesforce.com, which tracked the social media campaign. In the weeks after REI announced the campaign, the company dominated the conversation the conversation about Black Friday, Bransten said.

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    14. The Nonprofit Starter Pack Community Sprint

      The Nonprofit Starter Pack Community Sprint

      On October 22nd and 23rd, almost 60 passionate folks gathered in Seattle (and a handful more, remotely) for the latest Nonprofit Starter Pack Community Sprint. We came together to spend two full days focused on making the Nonprofit Starter Pack even more awesome — and nothing else.

      By: Beth Breisnes, Salesforce MVP and Consultant at Bigger Boat Consulting

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      Mentions: Sfdc Sprint
    15. Black Friday and Marketing - Interesting Information

      Black Friday and Marketing - Interesting Information

      Outdoor and sportswear retailer REI shocked shoppers, and other marketers, when it announced it wouldn't be opening any of its 143 stores on Black Friday this year, which according to Salesforce Social Studio helped it see some 74,000 social media mentions in the weeks after the announcement. REI instead is calling on its consumers to #OptOutside

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    16. Venture capital turns its attention to Europe

      Venture capital turns its attention to Europe

      Venture investors in the U.S. are finding it attractive — and cheaper — to invest in or acquire startups in Europe.  “I’ve never seen a time when there’s more innovation coming out of Europe,” said John Somorjai, who runs Salesforce Ventures and in October announced a $100 million commitment to the region. 

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    17. Investors Buying In Following Salesforce's Q3 Stunner

      Investors Buying In Following Salesforce's Q3 Stunner

      Salesforce shares rose to an all-time high Thursday, after the company reported better-than-expected Q3 revenue and raised earnings estimates for 2016. Salesforce reported earnings of 21 cents a share and a revenue increase of 24 percent to $1.71 billion, compared with a year ago. The company is on pace to become the fourth largest enterprise software company in the world.

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    18. Salesforce Used to Identify and Support Students Struggling in Their Classes

      Salesforce Used to Identify and Support Students Struggling in Their Classes

      Mission: Automate routine tasks so that employees and students can spend more time on high-quality, meaningful work.  Read this interesting article on how @Salesforce and @SalesforceOrg helped the Cornell College of Agriculture and Life Sciences. #Cornell

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    19. @DocuSign Innovates Humanitarian Disaster Response and Partners with the Salesforce Foundation

      @DocuSign Innovates Humanitarian Disaster Response and Partners with the Salesforce Foundation

      SAN FRANCISCO, Nov. 10, 2015 /PRNewswire/ -- DocuSign, Inc. (DocuSign®) announced that its philanthropic initiative, DocuSign IMPACT, has partnered with Box, Okta, the Salesforce Foundation, Twilio.org, on the Clinton Global Initiative (CGI) Commitment to Action to expedite volunteer deployment during disasters.

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