1. There's a reason why Salesforce CEO Marc Benioff is the loudest Fortune 500 CEO on Twitter

    There's a reason why Salesforce CEO Marc Benioff is the loudest Fortune 500 CEO on Twitter

    According to a new report by CEO.com, Marc Benioff is the most active CEO on Twitter among all Fortune 500 CEOs. He shares 5.55 tweets per day, which is almost 30 times more than the average rate for other Fortune 500 CEOs, it said.

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    1. The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.
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