1. Social media is reinventing how business is done

    Social media is reinventing how business is done

    "At a very basic level, Facebook is the most popular application ever, with a billion people who know how to use it," said Marc Benioff">Marc Benioff, chief executive of salesforce.com, whose Chatter social-networking tools are used by 150,000 companies. "The ability to access information is much better because it's easier to get to it."

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