1. Here Are More Details on #Salesforce’s Plan to Smarten Up Sales and Marketing Software

    Here Are More Details on #Salesforce’s Plan to Smarten Up Sales and Marketing Software

    Salesforce, which has been dribbling out details of its grand plan to add artificial intelligence to its sales-and-marketing software for weeks, did a bigger reveal Sunday, a few weeks before its Dreamforce event and--not coincidentally--just as rival Oracle kicked off its annual Oracle OpenWorld tech conference. 

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  1. Quotes

    1. Every sales person wants to sell more, they want more qualified leads, not window shoppers.
    2. We have tons of data on our accounts, opportunities, communications around email and calendar and interaction data like campaign emails and social data from Social Studio, Community Cloud and Chatter.
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